TERMS OF BUSINESS
1. PRICES All prices include V.A.T. where applicable, and are
correct at time of posting but are subject to changes without notice.
Specifications could also be changed without notice. The prices posted on
the internet are deemed to be current to and including the date posted at
the bottom of each page.
2. GUARANTEE Products are Guaranteed from date of supply for
a minimum period of 90 days and up to 2 years dependent on product. Goods
must be used in accordance with instructions and not misused. If in doubt
about Guarantees please ask. Original Guarantees by manufacturer will be
provided if supplied.
3. WRONG ORDERS Wrongly ordered products would be charged
a 30% for restocking and handling charges. Unsuitable items ordered in good
faith can be returned in perfect condition within 7 days for exchange or
money back less any post and packing charges. Our experts are available to
match a product for your needs using all the information available from yourself.
DTVS will take no responsibility for unsuitably ordered items. Camera/Camcorder
batteries should be checked immediately for correct fitting before charging.
a charged battery will deemed to have been used forfeiting all money back
guarantees after 7 days unless proved to be defective.
4. SHORTAGE, DAMAGE, NONE DELIVERY Any shortages must be notified
to us within 3 working days of receipt of item. Damages should be notified
to carrier immediately and to ourselves. None delivery must not be reported
until 4 working days. Most items are sent by Royal Mail or Parcel Force.
5. PAYMENT Goods will not pass to the purchaser until full
payment is received. Cheques of £50 or over will be cleared before dispatch
of goods.
6. POST AND PACKING Charges for post and packing are shown
on each page. Delivery is usually 3 days by second class post under 800gm.
Small items first class post extra. Heavy items 3 days Parcel Force or next
day extra. Chargers all go first class post.
8. CREDIT CARDS Credit card orders are no longer taken due
to the fact that we are now winding down the busuness, all items while stocks
last at these low low prices. Callers cash only.
9. GOODS Out of stock items will be dispatched as soon as
stock becomes available. Notification will be sent of any delays. It's best
to check first by email or phone if in doubt.
10. FAULTY GOODS
Authorization must be obtained from DTVS before return of goods. Items
must be well packed with all original boxes, instruction etc. DTVS reserve
the right to refuse exchange where items are broken or missing or used against
makers instructions. It's up to the customer to ensure items purchased are
correct for the intended use; damage caused by incorrect uses cannot be rectified
by DTVS. Returned items found NOT to be faulty may incur a testing fee of
£5.00 per product, any cost of return postage in these cases MUST be
met by the purchaser, Remember faulty items are very rare due to our special
quality control. Always check and expect problems with your own battery/charger
rather than the goods supplied. DTVS check out all chargers and most batteries
prior to shipment. Other items undergo a batch testing on every shipment.
No action will be taken on returned goods without authorisation number and
returned items will remain in limbo. You must obtain this number by phone
before returning goods.
DTVS the only power you ever need! All products and prices
can change without notice most items available ex stock. Catalogue is updated
monthly but DTVS takes no responsibility for items listed that are no longer
available. Chargers and batteries are tested prior to dispatch saving the
return of any faulty items later. Bubble packs may be open with a label stating
that it was opened for testing. This does NOT indicate seconds or used
items. These terms do not effect your consumer rights. Thank you for taking the time to read these terms. |
Tel. 01254 705287